Terms of Service

Effective Date: February 24, 2026

Welcome to Arthur Edwards Pool & Spa Centre (“Arthur Edwards,” “we,” “our,” or “us”). By accessing or using our website, requesting services, submitting forms, or opting in to communications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website or Services.

1. Services Provided

Arthur Edwards Pool & Spa Centre provides residential pool and spa services, including but not limited to:

Pool construction

Pool renovation and liner replacement

Pool summerizing services

Weekly maintenance services

Equipment repair and upgrades

Pool winterizing services

Hot tub services

Consultations and inspections

Financing assistance

Service availability and results may vary depending on property conditions, materials selected, structural factors, weather conditions, and other external variables.

2. Eligibility

By using our Services, you represent that you are at least 18 years old and legally capable of entering into a binding agreement.

3. No Guarantee of Results

While Arthur Edwards Pool & Spa Centre uses industry best practices, quality materials, and professional installation methods, we do not guarantee specific aesthetic outcomes, equipment lifespan beyond manufacturer warranties, or increases in property value. Results may vary based on property conditions, maintenance, and environmental factors.

4. User Responsibilities

By using our Services, you agree to:

Provide accurate, complete, and truthful information

Ensure safe and reasonable access to the property for service delivery

Follow all care, maintenance, and safety instructions

Comply with applicable local, state, and federal laws

Failure to meet these responsibilities may affect service quality, warranties, or result in service refusal.

5. Payment & Refund Policy

Fees for services will be disclosed prior to work being performed

Payment terms, deposits, and schedules will be outlined in your estimate or service agreement

Payment is due according to the terms stated in your invoice or contract

Refunds, if applicable, are evaluated on a case-by-case basis

Custom materials, special-order products, completed labor, missed appointments, or late cancellations may be non-refundable or subject to service fees

6. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for full details on how we collect, use, and protect your information:

https://sms.aepools.com/privacypolicy-page-577653

SMS & Data Protection Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support essential services (such as customer service platforms or SMS delivery providers) is permitted.

Text message opt-in data and consent will never be shared with third parties, except as required to provide messaging services.

7. Intellectual Property

All website content—including text, images, logos, graphics, videos, service descriptions, and branding—is the exclusive property of Arthur Edwards Pool & Spa Centre and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Arthur Edwards Pool & Spa Centre shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services.

Total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

9. Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes. Arthur Edwards Pool & Spa Centre is not responsible for the content, policies, or practices of such websites.

10. Service Termination

We reserve the right to suspend or terminate Services if these Terms are violated, services are misused, unsafe site conditions exist, or payment obligations are not met.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

12. Updates to Terms

We may update these Terms periodically. Updated versions will be posted on our website with a revised effective date. Continued use of our Services constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns regarding these Terms, contact us at:

Arthur Edwards Pool & Spa Centre
📍 929 Route 25A
Miller Place, New York 11764

📞 631-744-7189

14. SMS Program Terms, Legal Compliance & Consent

Program Name: Arthur Edwards Pool Service Updates

Program Description:
Subscribers may receive appointment reminders, service confirmations, project updates, seasonal service notifications, and occasional promotional messages.

Legal Compliance Note:
By opting in to receive SMS messages from Arthur Edwards Pool & Spa Centre, you confirm that you are the authorized user of the mobile phone number provided and that you expressly consent to receive text messages related to appointments, service updates, notifications, and promotions. Consent is not a condition of purchase.

Opt-Out Instructions:
You may cancel SMS messages at any time by replying “STOP.” You will receive a confirmation message and no further texts will be sent.

Rejoining Instructions:
To rejoin the SMS program, sign up again through our website or service forms.

Help Instructions:
Text “HELP” for assistance or contact us at 631-744-7189.

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Message & Data Rates:
Message and data rates may apply. Message frequency varies.

Privacy Policy:

https://sms.aepools.com/privacypolicy-page-577653

Compliance Statement:
This SMS program complies with TCPA, CTIA, and A2P 10DLC requirements. Opt-in records and consent data are maintained in accordance with applicable laws.